Nuxx:D5an55pvn9ggfkmqi01p0qilb5rvlgva5a@4ax.com

Path: num2.nntp.dca.giganews.com!num1.nntp.dca.giganews.com!number.nntp.dca.giganews.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!backlog2.nntp.dca.giganews.com!nntp.bt.com!news.bt.com.POSTED!not-for-mail Message-ID:  From: "Just zis Guy, you know?"  Newsgroups: uk.rec.cycling Subject: Re: Cyclexpress Date: Mon, 13 Jul 2009 22:42:10 +0100 References: <7c142iF24d3e7U1@mid.individual.net> <20090713171954.4debc2a0@bluemoon> Lines: 24 NNTP-Posting-Date: Mon, 13 Jul 2009 16:42:30 -0500 X-Newsreader: Forte Agent 4.2/32.1118 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-Usenet-Provider: http://www.giganews.com X-AuthenticatedUsername: NoAuthUser X-Trace: sv3-Xsa14SI9xapWO2la7rX0kBXTJQvWM+q1fLid6igX1/nEyNpiRJWVA/Ty+F864DqZtiDqcBFSmc95vWH!3bwr+MXJlxuLdGvI5q9DtALjkefaPeqyQmOC/xO0jWvN7JRk3ThoGR1pdjH5KnGHSQe//BST29yj!oNA= X-Complaints-To: abuse@btinternet.com X-DMCA-Complaints-To: abuse@btinternet.com X-Abuse-and-DMCA-Info: Please be sure to forward a copy of ALL headers X-Abuse-and-DMCA-Info: Otherwise we will be unable to process your complaint properly X-Postfilter: 1.3.39 Bytes: 2110 X-Original-Bytes: 2067 Xref: perfectly-safe.chapmancentral.co.uk uk.rec.cycling:717044

On Mon, 13 Jul 2009 17:19:54 +0100, Rob Morley  wrote:

>On Mon, 13 Jul 2009 17:01:31 +0100 >"Bill"  wrote: > >> Anyone had any dealings with Cyclexpress. I have tried to but they >> seem to be allergic to the telephone as it rings and rings and no-one >> answers. (Several times of trying). >> >Telephones are a pain, they loudly demand that someone attend to them >NOW. Have you tried email or fax?

I have dealt with them before and can confirm that communicating by email is a much better idea than trying to phone them. Other than not being too keen to answer their phones, they have always provided a good level of service to me.

(I suspect the reason why they don't always answer their phones is that their staff are busy doing other things, and of course fewer staff means we punters pay less, so I'm quite happy with the arrangement. -- Guy)